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Here to Assist

 Below you will find a compilation of the most common questions I’ve been asked about coaching and the services I provide. If you still have questions after reading through the FAQs, please give me a call or send me an email, and I will get back to you as soon as possible.


  • Fairfield County

  • Hartford County

  • Litchfield County

  • Middlesex County

  • New Haven County

  • New London County

  • Tolland County

  • Windham County


This program has a number of different names around the world but they all reference the same class requirement. If you have been instructed to take any one of the following classes then our online Theft Awareness Class may satisfy that requirement:

  • Adult Theft Class

  • Anti-shoplifting Class

  • Anti-theft Class

  • Anti-theft course

  • Consumer Awareness Class

  • Impulse Control

  • Impulse Control Class for Theft

  • Juvenile Theft Class

  • Petit Larceny Class

  • Petit Theft Class

  • Retail Fraud Diversion Class

  • Retail Theft Class

  • Shoplifters Alternative Course (SA Course)

  • Shoplifters Awareness Course

  • Shoplifting and Theft Awareness Class

  • Shoplifting Awareness Class

  • Shoplifting Class

  • Shoplifting Course

  • Shoplifting Diversion Program

  • Shoplifting Education Class

  • Shoplifting Prevention Class

  • Stealing Awareness Class

  • Theft Abatement Class

  • Theft Abatement Course

  • Theft Awareness Program (TAP)

  • Theft Class

  • Theft Course

  • Theft Diversion Class

  • Theft Education Class

  • Theft Intervention Class

  • Theft Prevention Class

  • Youth Education Shoplifting Program (Y.E.S. Program)


Will the court approve of my participation in this program?

If you haven’t been directly referred to this program and you are unsure if your court will give you credit for completing this course, Empowering Individuals INC would be happy to speak to the judge or referral officer on your behalf. Simply call us at 203-648-5530 to provide us with their contact information.

Will I receive proof of completion at the end of the program?

Yes. You will receive proof of completion with a certificate upon your satisfactory completion of the program.

Will the court be notified of my successful completion of the program?

Yes, if you provide Empowering Individuals with the court’s information (or Court Number/Code) at enrollment, a Completion Report and copy of your certificate of completion will be mailed and/or emailed to the court.

How long will it take me to complete the course?

The Empowering Individuals various length programs are easy to use and can be done in the privacy of your home. Please refer to our programs page to see the different lengths of completion and what each program entails.

Is my personal information confidential?

Empowering Individuals INC is a confidential help organization. Participation in any of the Empowering Individuals INC programs is held STRICTLY CONFIDENTIAL. No information will be released about your participation in any of the programs without your permission, except to a court or jurisdiction which specifically referred you to complete a Empowering Individuals INC program or upon your request.

Does Empowering Individuals INC provide additional support services, if needed, once I complete a program?

Yes. Empowering Individuals INC provides lifetime support to help people stay on track once their program is completed. Call 203-648-5530 to learn more or visit the Self-Help and Support section of our website.

What if I have a question or concern that is not listed here?

Call us at 203-648-5530 between 9am-5pm EST or you may email us at


What is the tuition fee to enroll in the program?

The tuition fee varies depending on which court referred you to the program as well as insurance. For those ordered by a court, agency, diversion program, police department or other person in authority to complete a Empowering Individuals INC shoplifting program, you will be given your exact tuition fee amount when you enter your Court Number/Code and before submitting any payment. If you were not given a Court Number/Code from a referring court, the tuition fee is dependent on your insurance coverage and consultation.

How can I make a payment to enroll?

You may enroll online using a credit card, debit card or pre-paid card. To make a payment by phone, call 203-648-5530. (There is no additional fee to order by phone.)

What if I cannot pay the full tuition fee right now?

If you are having difficulty paying the entire tuition fee at once, please contact a Empowering Individuals INC student support manager at 203-648-5530 for assistance. There are also payment plans available.

My credit or debit card was declined. What should I do?

Call our office at 203-648-5530. Ask for Dominique and she will help to get you enrolled.


What kind of computer do I need for the online program?

A PC or a Mac desktop or laptop computer with high-speed internet is required to complete the online program.

Do I need speakers or headphones?

Yes. You will be required to listen to the audio during the program.

Do I need a printer?

No. While using a printer during your program is encouraged, it is not required to successfully complete the program.

Who do I call if I am having technical difficulties with my online program?

For Technical Support call 203-648-5530 (Monday – Friday 7:00am – 9:00 pm EST.)

What happens if I forget my online Participant ID and Password?

If you forget your Password call Empowering Individuals INC student support at203-648-5530 (Monday-Friday 9:00am-5:00pm EST)

Do I have to complete the program in one sitting?

No, the programs offered are extensive weeks programs and will take a minimum of 4 weeks to complete.

Can I begin the online program on one computer and then switch to another?

Yes, as long as the computer has a high speed internet connection and speakers. Just log-in using your Participant ID and Password.


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Still have more questions? Get in touch and I’ll be happy to answer them as soon as possible.

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